Contact support
Email support@swamp-labs.com. Please include your device model, operating system version, and a short description of what happened. Do not send private study content unless it is necessary to explain the issue.
What is included for free?
Your first generated learning path includes three free chapters. If the first path isn’t right for you, you may delete it and create one free replacement. Manually created learning paths and cards remain free.
Purchases and restoring access
Lexidex Full Access is a one-time purchase, not a subscription. It unlocks every chapter, unlimited AI-generated learning paths, and path extensions.
To restore a previous purchase, open Lexidex Settings, select Full Access, and tap Restore Purchases. Make sure the device is signed in to the Apple Account used for the original purchase. Restoring does not charge you again.
Billing and refund requests are handled by Apple at reportaproblem.apple.com. If a completed purchase does not unlock Lexidex, restore the purchase and restart the app before contacting support.
Apple Intelligence compatibility
AI-assisted learning-path and card generation requires a device and operating system version that support Apple Intelligence. Apple Intelligence must be enabled and its on-device model must have finished downloading.
If generation is unavailable
- Open the Settings app on your device.
- Open Apple Intelligence & Siri.
- Confirm Apple Intelligence is enabled and ready.
- Return to Lexidex and try again.
You can always use Build manually to create learning paths, chapters, and study cards without AI generation.
Study reminders
Lexidex schedules reminders locally on your device. If reminders do not appear, confirm that notifications are enabled for Lexidex in the Settings app and that a reminder time is selected inside Lexidex.
Data and backups
This version of Lexidex stores your learning data locally. It does not provide cloud backup, account recovery, or device-to-device sync. Deleting the app deletes its locally stored database.
Privacy
Lexidex does not include accounts, advertising, analytics, or a Lexidex server that collects your learning activity. Read the complete Lexidex Privacy Policy.